Bahrain : With the availability of ID card services on the National Portal, bahrain.bh and self-service ekiosks, appointments for in-person visits for the issuance, renewal, or replacement of ID cards must still be booked online in advance, the Information & eGovernment Authority (iGA) said.
Bookings can be done through the ‘Appointments Booking and Enquiry’ service on the National Portal.
iGA Director of Identity & Population Registry, Shaikh Subah bin Hamad Abdullah Al Khalifa said that individuals, government entities, and businesses now have a wide range of ID card services available online, saving them time and effort through faster transactions that don’t require physical visits.
Those wishing to make in-person visits to the service centers are able to do so once they book an appointment. The ID card service centers in Isa Town and Muharraq are open to the public daily from 7:30am to 5:30pm except on Fridays and Saturdays, the iGA said.
The Mina Salman branch is open Sunday to Thursday, from 7:30am to 2pm. Visitors are invited and encouraged to evaluate the quality of the services they receive by scanning the QR code available on employee counter desks at the centers once the service is completed via Tawasul.
Sharing statistics on digital ID card services offered in January this year, Shaikh Subah said that the total number of transactions provided to the public via the National Portal and delivered through the post was 19,820.
There were 138 requests for personal numbers, 2,494 printed alerts, and 131 requests for issuance of unit or establishment numbers. A total of 2,882 ID card transactions were carried out via self-service kiosks, he added.
He said that various ID card services are offered to center visitors or via the National Portal.
They include family services, ID card issuance for domestic workers and children under 10 years old, renewal or replacement of ID cards for Bahrainis and non-Bahrainis, issuance of unique personal ID numbers, and updating of residential addresses.
They also include issuance of unit or establishment numbers, requesting adjustments or cancellations of existing addresses, and printing address certificates.
Self-service kiosks offer three services: updating ID card chip data, registering for the Government Notifications Service, and ID card reading.
