Manama : As part of the government’s ongoing efforts to improve and re-engineer public services, the Supreme Council for Environment (SCE) developed the Request to Register Large Cooling and Air-Conditioning Units digital service.
The service enables licensed establishments to register cooling and air-conditioning units with a cooling capacity exceeding 15 refrigeration tons, including air-conditioning systems and industrial refrigeration units. It aims to strengthen regulatory oversight and ensure the proper management of refrigerant gases through recovery and recycling, while limiting their release into the atmosphere in line with national legislation and the requirements of the Montreal Protocol.
The service also provides a centralised database that allows establishments to search registered units and update their information regularly, supporting environmental compliance and monitoring.
The SCE has reduced the service completion time from 20 working days to five by fully automating procedures, reducing processing steps and access pages, and improving the user interface and experience to enhance efficiency and facilitate access.
Amna Hamad Al Rumaihi, Chief Executive of the SCE, said the service strengthens oversight of the circulation and use of controlled refrigerants through an integrated electronic database that supports traceability, inspection programmes, compliance with environmental requirements, and more accurate data to help Bahrain meet its commitments under the Montreal Protocol.
She added that the upgrade reflects the SCE’s commitment to developing and improving the efficiency of its digital services, reducing processing time and effort, and enhancing operational effectiveness.
As part of ongoing government efforts to develop and re-engineer government services, more than 1,300 government services have been documented, translated, and published, with around 800 services undergoing development and re-engineering across various government sectors.
This is based on proposals and feedback received regarding government services through the National System for Suggestions and Complaints, Tawasul, investor feedback, and secret-shopper reports evaluating government services, as well as on the launch of guidance manuals and service-level agreements.
These efforts contribute to improving procedural efficiency, enhancing service quality, strengthening beneficiary experience, and supporting the government’s digital transformation journey.
